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When you allow your users to contribute resources and engage in discussions, you may occasionally find that inappropriate content is added. When users find inappropriate resources or comments on your Totara Engage site, they can report the content to be reviewed by a Site Administrator.

Reporting resources

Users can report inappropriate resources by following these steps.

  1. Navigate to the resource you want to report.
  2. Select the icon of three dots ().
  3. Select Report inappropriate...
  4. A pop-up will notify you that the resource has been successfully reported.

Reporting discussions

Users can report inappropriate discussion posts by following these steps.

  1. Navigate to the discussion tab and find the discussion post you want to report.
  2. Select the icon of three dots ().
  3. Select Report inappropriate...
  4. A pop-up will notify you that the discussion has been successfully reported.

Reporting comments

Users can report comments that have been posted on resources, playlists or discussions by following these steps.

  1. Navigate to the comment in the nested structure.
  2. Select the icon of three dots.
  3. Select Report inappropriate...
  4. A pop-up will notify you that the comment has been successfully reported.

Reporting an inappropriate comment.

If the Site Administrator decides that the content is not appropriate and should be removed, the comment will be replaced with a message saying 'This comment has been removed.' When the Site Administrator removes a post or comment the original poster will be notified. When a comment is removed by a Site Administrator the replies will still be visible, so if these directly reference the inappropriate content these may need to be removed as well.


A comment that has been removed after a report.

If you have already reported a comment, discussion or resource you can't report it a second time. If you try to report something you have already reported a notification will be displayed to indicate that the comment, discussion or resource can't be reported again.

Inappropriate content report

Site Administrators can review reported content using the embedded Inappropriate content report. You can find this report by navigating to Quick-access menu > Reports > Manage embedded reports, then scroll down to find the Inappropriate content report and click View.

This report displays a list of posts that have been reported by users. Each row will show the User who posted the reported content, as well as the Content posted and the Date reported. Each row also includes a Link to the resource or comment. Finally the report displays the Status of the reported content. There are three options for the Status field:

  • Action required: This status indicates that the reported content has not yet been reviewed by a Site Administrator. The Site Administrator needs to decide whether these reports should be Removed or Allowed.
  • Removed: This status indicates that the reported content was reviewed by a Site Administrator and was deemed to be inappropriate, and was therefore removed from the site.
  • Allowed: This status indicates that the reported content was reviewed by a Site Administrator and was deemed to be acceptable, so has not been removed from the site.

If the status is Action required, two buttons will display in the Status column; Remove content and Allow content. Site Administrators can click these buttons to mark the reported content as Allowed or remove the offending content from the site.

The inappropriate content report.

By default you can search by User's Fullname or report Status. However, as this is an embedded report a Site Administrator can customise the available search fields and filters.

You may want to run this report regularly as a scheduled report to ensure that you are aware of any inappropriate content on your site.

Totara Academy

The Totara Academy has a whole course dedicated to using playlists and resources in Totara Engage. Here you can find out more about creating and sharing playlists and resources, as well as find best-practice guidance.



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