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Totara sites send a small amount of data to the registration system. The data is strictly limited to data describing the site itself plus aggregated usage figures. No personal identifying information will ever be sent.

The data described below is transferred via secure channels (encrypted) and stored in confidence, fully compliant with the General Data Protection Regulation (GDPR) and similar legislation. 

The exact data that is returned by a specific site is dependent on the site version, but you can view the exact data transferred on the site itself by visiting [yoursiteurl]/admin/register.php (for Totara Learn) or [yoursiteurl]/admin/registersite.php (for Totara Social) and expanding the section 'Registration information to be sent'.

The table below outlines each piece of information we return in at least one Totara version and why we collect it, by product.

Totara Learn

Name of data itemExample valueAdditional infoReason
Time of transfer18/06/2018, 13:40Transmitted as a UNIX timestampSo we know how current the registration data is and when a site last registered
Site identifierBmA43DF19F3ItiZEHAulbRbQApDdoZUhmysite.mycompany.comString generated during installation designed to be unique for each site. Composed of a random string plus wwwroot at time of install.Used along with wwwroot to identifying registration data from a site uniquely
Site www roothttp://mysite.mycompany.com/Web address of the siteUsed along with site identifier to identifying registration data from a site uniquely
Site shortnameAcmeValue provided under 'Full site name' setting on the 'Front page settings' settings page.Used to confirm we've identified a specific customer's site
Site fullnameAcme Company Inc. learning portalValue provided under 'Short name for site' setting on the 'Front page settings' settings page.Used to confirm we've identified a specific customer's site
Organisation nameCompany Inc.Value provided under 'Organisation name' setting on the Server > Support Contact settings page. May be empty.To allow us to contact first line support if more information is required.
Tech support phone number+64 555 1234Value provided under 'Tech support phone number' setting on the Server > Support Contact settings page. May be empty.To allow us to contact first line support if more information is required.
Tech support email[email protected]Value provided under 'Tech support email' setting on the Server > Support Contact settings page. May be empty.To allow us to contact first line support if more information is required.
Moodle release identifier3.2.8 (Build: 20180319)
Used when debugging site issues and to understand usage patterns to inform product support periods.
Totara version number11.6
Used when debugging site issues and to understand usage patterns to inform product support periods.
Totara build number20180824.00
Used when debugging site issues and to understand usage patterns to inform product support periods.
Totara release identifier11.6 (Build: 20180824.00)
Used when debugging site issues and to understand usage patterns to inform product support periods.
PHP version7.1.17
Used when debugging site issues and to understand usage patterns to inform product requirement decisions.
Database typepostgres 9.4.18
Used when debugging site issues and to understand usage patterns to inform product requirement decisions.
Web server software identifierApache/2.4.33 (Unix) PHP/7.1.17
Used when debugging site issues and to understand usage patterns to inform product requirement decisions.
Number of site users320Number of users with accounts on the site, excluding deleted users.Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
Number of site courses27Excludes the front page course.Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
Number of active users245Calculated as number of unique user logins in the preceding 365 days from now.Determines subscription level so used to ensure site is on the correct pricing.
Number of active users in last 3 months74Calculated as number of unique user logins in the preceding 90 days from now.Provides insight into recent usage patterns in cases where recent spikes or contractions in usage aren't visible in annual figure.
Number of user sessions25Active user sessions at time of registrationUsed to understand usage patterns to assist with site scaling questions.
Number of issued badges17
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
Debug status32767
Allows our support team to know what errors will be recorded.
Last cron timestamp1536621611Recorded as a Unix timestamp.Allows us to check if scheduled tasks are being triggered correctly.
Add-onsauth_oauth2,theme_mycustomtheme,block_progressbarComma-separated list of any additional plugins installed in the site (that don't form part of the standard Totara release).Needed for debugging as plugins can interfere with normal site behaviour. Also useful to identify commonly used 3rd party plugins that could potentially be integrated into core.
Installed languagesen,fr,en_us
Understanding language usage allows us to prioritise our translation resources.
Component usage
{
  "mod_facetoface": {
    "numseminars": 0,
    "numsignups": 0,
    "numevents": 0
  },
  "totara_appraisal": {
    "numappraisals": 0,
    "numassignments": 0
  },
  "totara_cohort": {
    "numaudiencesset": 0,
    "numaudiencesdynamic": 2,
    "numaudencemembers": 128
  },
  "totara_feedback360": {
    "numfeedback360": 0,
    "numassignments": 0,
    "numresponders": 0
  },
  "totara_job": {
    "numjobassignments": 128,
    "numuserswithjobs": 122
  },
  "totara_plan": {
    "numtemplates": 0,
    "numplans": 0
  },
  "totara_program": {
    "numprograms": 0,
    "numassignments": 0
  },
  "hierarchy_competency": {
    "numcompframeworks": 0,
    "numcomps": 0,
    "numcomprecords": 0
  },
  "hierarchy_goal": {
    "numpersonalgoals": 0,
    "numcompanygoals": 0
  }
}
A JSON encoded string containing information from specific core components. Usage information is limited to a) whether a particular feature is enabled or not, b) an aggregated count of certain data indicating level of usage of that feature.Allows us to understand site usage, to assist with performance issues and feature development resource allocation.

Totara Social

Name of data itemExample valueAdditional infoReason
Time of transfer18/06/2018, 13:40Transmitted as a UNIX timestampSo we know how current the registration data is and when a site last registered
wwwroothttps://totara.org/Web address of the siteUsed along with site identifier to identifying registration data from a site uniquely
installation_key7DnAR93rE1IcyXJjString generated during installation designed to be unique for each site. Composed of a random string.Used along with wwwroot to identifying registration data from a site uniquely.
sitenameACME Company Inc social learning site
Used to confirm we've identified a specific customer's site
dbtypepostgres
Used when debugging site issues and to understand usage patterns to inform product requirement decisions.
langen.utf8
Understanding language usage allows us to prioritise our translation resources.
themedefault
Used when debugging issues as theme changes can result in visual differences that could be reported as bugs.
enablenetworking

Legacy value, no longer transmitted.
allowpublicviews1
Used to help understand product usage scenarios.
version2018021501
Used when debugging site issues and to understand usage patterns to inform product support periods.
release3.1
Used when debugging site issues and to understand usage patterns to inform product support periods.
build2018040200
Used when debugging site issues and to understand usage patterns to inform product support periods.
phpversion7.0.30-0ubuntu0.16.04.1
Used when debugging site issues and to understand usage patterns to inform product requirement decisions.
webserversoftwarenginx/1.10.3
Used when debugging site issues and to understand usage patterns to inform product requirement decisions.
dbversion9.5.10
Used when debugging site issues and to understand usage patterns to inform product requirement decisions.
count_usr_institution62
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_group_member643
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_block_instance1188
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_institution5
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_artefact2822
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_view263
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_activity28829
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_usr_friend886
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_usr69
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_group25
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_host0
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_active_usr71
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
count_activity_processed6
Allows us to understand site usage, to assist with performance issues and feature development resource allocation.
newstats1Always 1 when setUsed to distinguish sites with updated registration data from older sites.
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