Messaging refers both to automatic alerts and tasks from Totara about new forum posts, assignment submission notifications etc, and also to conversations using the instant messaging feature.
Message and task alerts
- Users can receive message and task alerts from Totara in a number of ways and for a number of reasons. Users may for instance receive instant messages via the Messages block; learners may be messaged by their course trainer via the People block; trainer might receive automatic notifications of assignment submissions and admins might receive notification of problems with the site.
- How these messages and others are received can be set by each user from the Messaging link on their Preferences page. Check boxes allow the user to select how they wish to be notified of incoming messages. See Messaging outputs for more information.
- Alerts can be for a manager and/or learner depending on how you set up the approval and request process.
Message and task notification list
The following is a list of the messages that are added to the Message and Task block within Totara. Depending on the message output settings these may also be sent to the user's email.
|Sent from the Messages tab: Program Enrolment, Exception Reports, Un- enrolment, Program due, Program Overdue, Program Completed, Course Set due, Course Set Overdue , Course Set Completed, Learner follow-up.||Y|
|Sent from the Messages tab: Enrolment, Exception Reports, Un- enrolment, Program due, Program Overdue, Program Completed, Course Set due, Course Set Overdue , Course Set Completed, Learner follow-up, Re-certifaction window open, Re-certifaction window due to close, failure to recertify.||Y|
Set in the Messages tab: Appraisal Activation, Stage completion.
|Cancel feedback request.||Y|
|Update system and external assignments.||Y|
|Objective status creation/edited/deletion.||Y|
|Plan comment made.||Y|
|All Face-to-face notifications: booking cancellation, booking confirmation, booking date/time changed, booking decline, booking reminder, booking request, session trainer cancellation, session trainer unassigned, trainer confirmation, waitlisting advice.||Y|
|HR Import||HR Import notifications: Errors, Warnings.||Y|
|Audiences||Notify users being added/removed||Y|
|Totara Core||Update temporary manager||Y|
The following are the standard messages that are sent out by email - these can be disabled using message output settings.
|Assignment notifications||Student has submitted an assignment||Trainers|
|Warning when your quiz attempt becomes overdue||Time limit for Quiz has been reached||Learners|
|Available update notifications||Updates to Totara available||Sit admins|
|Backup notifications||Automated backup schedule run completed||Site admins|
|Badge creator notifications||Notice that badge has been awarded||User who created the badge|
|Badge recipient notifications||Notice that badge has been awarded||User who is awarded a badge|
|Confirmation of your own quiz submissions||Notice your quiz was successfully submitted||Learners|
|Course creation request approval notification||Notice a requested course has been approved||Defined in Site admin > Courses > Course request > Course request notification|
|Course creation request notification||Notice a course has been requested||Defined in Site admin > Courses > Course request > Course request notification|
|Course creation request rejection notification||Notice a requested course has been rejected||Defined in Site admin > Courses > Course request > Course request notification|
|Important errors with the site||Notice a major error has occured||Site admins|
|Manual enrolment expiry notifications||Notice if manual enrolment about to expire||Manual enrolees|
|Self enrolment expiry notifications||Notify users when their enrolment expires||Enroller only, or Enroller & Enrolled user|
|Essay graded notification||Notify students a teacher has graded an essay question||Learner|
|Personal messages between users||Using the Messaging interface in a user's Profile||Authenticated Users|
|Message to confirm that an inbound message came from you||Message to confirm that an inbound message came from you||Message recipient|
|Feedback reminder||Feedback non-respondent reminder message||Student feedback activity non-responders|
|Warning when an inbound message could not be processed||Message to identify messages received that are not able to be delivered||Site admins|
|Confirmation that a message was successfully processed||Message to identify messages received that are able to be delivered||Site admins|
|Notices about minor problems||Notice a minor error has occured||Site admins|
|Notifications of rule subscriptions||Notice of events that have a rule triggered||Site admins|
|Subscribed forum posts||Master switch for forum subscription handling||Anyone subscribed to a forum|
|Feedback notifications||Notices from setting Enable notification of submissions||Trainer, Feedback administrator|
|Notification of quiz submissions||Message that student has submitted a quiz||Trainer|
- As admin in Bulk user actions.
- Within a course from Navigation > Current course > Participants.
- As any logged in user from the Messages block or Online Users block.
- A messages button on profile pages enables you to send a message via pop-up box without leaving the page you are on.
To set how you receive instant messages, see Messaging Outputs.