Messaging refers both to automatic alerts and tasks from Totara Learn about new forum posts, assignment submission notifications etc. as well as conversations created via the instant messaging feature.
Message and task alerts
Users can receive message and task alerts from Totara Learn in a number of ways and for a number of reasons. Users may for instance receive instant messages via the Messages block or they may be messaged by their course trainer via the People block. A trainer might receive automatic notifications of assignment submissions and admins might receive notification of problems with the site.
How these messages and others are received can be set by each user from the Messaging link on their Preferences page. Check boxes allow the user to select how they wish to be notified of incoming messages. See Messaging outputs for more information.
Alerts can be for a manager and/or learner depending on how you set up the approval and request process.
Read alerts are dismissed automatically from the alerts block after 30 days.
List of task and alert notifications
The following is a list of the messages that are added to the Message and Task block within Totara. Depending on the message output settings these may also be sent to the user's email.
| Feature | Notes | Type | Description |
|---|---|---|---|
| Program management | Read more in the Add program messages subsection of the Managing programs page. | Task | Program extension. |
| Alert | Sent from the Messages tab:
| ||
| Certifications | Read more in the Add certification messages subsection of the Managing certifications page. | Task | Certification extension. |
| Alert | Sent from the Messages tab:
| ||
Appraisals | Read more on the Creating appraisal notifications page. | Task | Set in the Messages tab:
|
| Alert | Close appraisal. | ||
| 360 Feedback | Read more in the Requesting 360° feedback subsection of the 360 feedback page. | Task | Feedback request. |
| Alert |
| ||
| Learning Plans | Task |
| |
| Alert |
| ||
| Seminar | Read more on the Notification templates page (part of the Seminar management section). | Task | Seminar approval. |
| Alert | All Seminar notifications:
| ||
| HR Import | Read more in the Notifications subsection of the HR Import general settings page. | Alert | HR Import notifications:
|
| Audiences | Read more about setting up alerts as part of the steps for setting up set or dynamic audiences on the Audiences page. | Alert |
|
| Totara Core | - | Alert | Update temporary manager. |
| Feedback | Course feedback reminders (alert) | Alert | Reminder to complete course feedback. |
List of email notifications
The following are the standard messages that are sent out by email - these can be disabled using message output settings.
| Feature | Output Name | Description | Recipients |
|---|---|---|---|
| Assignment | Assignment notifications. | Learner has submitted an assignment. | Trainers. |
| Essay graded notification. | Notify learners a trainer has graded an essay question. | Learner. | |
| Quiz | Confirmation of your own quiz submissions. | Notice your quiz was successfully submitted. | Learners. |
| Warning when your quiz attempt becomes overdue. | Time limit for quiz has been reached. | Learners. | |
| Notification of quiz submissions. | Message that a learner has submitted a quiz. | Trainer. | |
Admin | Important errors with the site. | Notice a major error has occurred. | Site admins. |
| Available update notifications. | Updates to Totara available. | Sit admins. | |
| Backup notifications. | Automated backup schedule run completed. | Site admins. | |
| Notifications of rule subscriptions. | Notice of events that have a rule triggered. | Site admins. | |
| Notices about minor problems. | Notice a minor error has occurred . | Site admins. | |
| Badges | Badge creator notifications. | Notice that badge has been awarded. | User who created the badge. |
| Badge recipient notifications. | Notice that badge has been awarded. | User who is awarded a badge. | |
| Course | Course creation request approval notification. | Notice a requested course has been approved. | Defined in Site admin > Courses > Course request > Course request notification. |
| Course creation request notification. | Notice a course has been requested. | Defined in Site admin > Courses > Course request > Course request notification. | |
| Course creation request rejection notification. | Notice a requested course has been rejected. | Defined in Site admin > Courses > Course request > Course request notification. | |
| Manual enrolment expiry notifications. | Notice if manual enrolment about to expire. | Manual enrolees. | |
| Self enrolment expiry notifications. | Notify users when their enrolment expires. | Either:
| |
| Feedback | Feedback reminder. | Feedback non-respondent reminder message. | Learner feedback activity non-responders. |
| Feedback notifications. | Notices from setting Enable notification of submissions. | Trainer, Feedback administrator. | |
| Messaging | Personal messages between users. | Using the Messaging interface in a user's Profile. | Authenticated users. |
| Message to confirm that an inbound message came from you. | Message to confirm that an inbound message came from you. | Message recipient. | |
| Warning when an inbound message could not be processed. | Message to identify messages received that are not able to be delivered. | Site admins. | |
| Confirmation that a message was successfully processed. | Message to identify messages received that are able to be delivered. | Site admins. | |
| Forum | Subscribed forum posts. | Master switch for forum subscription handling. | Anyone subscribed to a forum. |
Instant messaging
To set how you receive instant messages, please see Message outputs.
