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- Helpdesk request form updates

To enable us to provide a better service to our partners, we've made some minor updates to the support request forms.

We've added two new fields (both fields are multi-select, so multiple options can be chosen):

  • Reason for contact - This allows you to pick the reason/s why you're getting in touch and helps us to better identify trends to improve your experience with us and our products.
  • Component/s - This allows you to choose the component/s your request is related to.

These small changes will take effect as of Monday 14th March, 2022.