Your Content (sometimes referred to as Contributions) are the different types of information you create and files you upload in Totara Social. You can choose to share your content with other people or groups.  

Understanding content

There are many different types of content you can make. You can access your content via the My content link in the left-hand navigation bar. This will take you to a page that has a central section listing all of your content, you can filter by all your content, content you've shared, or only private content.

There is also a panel where you can filter the types of content you wish to see by checking the box alongside the desired content type and then clicking Apply. 

You will also notice another dropdown menu for Sort by so that you can decide how to order the content. You can sort by Title, Type, or Most recent for all content types. 

There is also a large Create button which acts as a dropdown to allow you to choose the type of content you wish to create.

Mentions

It is possible to tag someone in a post by mentioning them, similar to at mentioning (also referred to as @ mentioning) on social media platforms. To do this type the @ symbol followed by the name of the person you want to mention (this could be yourself), an auto-complete option should appear for the users and you can click this to add it in. 

You can tag yourself or others via mentions in updates (share something) or group forum posts.

This allows inappropriate material to be reported to the tenant administrator and appropriate action taken such as removing the material and suspend the person who created the objectionable material.

Reporting objectionable material

You can report content that you have access to as objectionable when you think it is offensive, inappropriate, or otherwise violates the terms and conditions of the site. Individual content items, e.g. files, and blog posts, can be reported as objectionable.

To report objectionable content you will first need to locate the item of content:

  1. Click the Report icon (a flag, except in forum posts where it is a cog).
  2. Add text in the Complaint box.
  3. Select Notify administrator.

It is also possible to report objectionable material for pages, ideas, questions, blogs, files and forums (flag icon).

After you have made a complaint and the matter has been resolved you can notify the admin by withdrawing the complaint: 

  1. Select the item with the complaint (this will be shown as Reported).
  2. Select Withdraw complaint.

Pages

As these are a more customisable content type they have their own section, please see the Understanding and using pages guide for more details.

Ideas

If you want to view or manage all of your ideas then you will need to go to My content and then tick the box for Ideas in the side panel and click Apply (if you wish to filter out other content types). 

You can use the cog icon to Edit or Delete any ideas.

Proposing an idea

If you wish to propose a new idea you can use the update box on the homepage, just click the Suggest an idea section then type your idea. Click Suggest to post the idea.

Alternatively you can propose an idea under the My content menu:

  1. Click the Create button.
  2. From the downdown menu select Propose an idea. 
  3. Complete the details, entering the idea as the Title (asterisks mark anything mandatory). 
  4. Click the Submit button. 

Once you have proposed an idea there will be a cog icon alongside it so you can edit (provide no one has voted on your idea) or Delete.


Questions

If you want to view or manage all of your ideas then you will need to go to My content and then tick the box for Questions in the side panel and click Apply (if you wish to filter out other content types). 

You can use the cog icon to Edit or Delete any ideas.


Asking a question

Using Totara Social you can ask a question to anyone of the system (this is controlled via the Share with setting). When you ask a question, it will appear in the activity stream of any user(s) it is shared with and if you have shared it with specific people they will get a notification in their Totara Social inbox. 

To ask a new question you can use the update box on the homepage, just click the Ask a question section then type your question. Click Ask  to post the question.

Alternatively you can ask a question under the My content menu:

  1. Click the Create button.
  2. From the downdown menu select Ask a question.
  3. Complete the settings (asterisks mark anything mandatory). 
  4. Click the Ask button.

Once you have asked a question you will notice it has:

  • A status next to it (open or closed).
  • A button to Close it (so that no more answers can be given) or one to Re-open (if it was previously closed). 
  • A cog icon to Edit or Delete. 
  • A tally of the answers (can be found just underneath the question title). 

If you click on the title of a question this will open it so you can see any answers given by others or provide your own. You can Like any answer using the like button or you can select one answer as the best. 

Best answer

Once you have started to receive answers to your question you will see an option next to each answer to Mark as best answer. By clicking this button you can mark that answer as the best one for the question posed. An answer selected as the best will appear highlighted in a box and with the heading Best answer for yourself and other users to see. 

If you change your mind, then once selected as the best answer it will have an Unselect button alongside it, so that you can unmark it as the best and choose another, or leave the question without a single best answer. 

Blogs


If you want to view or manage all of your ideas then you will need to go to My content and then tick the box for Blogs in the side panel and click Apply (if you wish to filter out other content types). 


You can use the cog icon to Edit or Delete any ideas.

Creating a blog

Blogs can be a great tool for recording and/or reflecting on information, thoughts, and experiences. To create a new blog:

  1. Click the Create button.
  2. From the downdown menu select Create blog. 
  3. Complete the settings (asterisks mark anything mandatory). 
  4. Click Create blog to save. 

Adding a post

After creating your blog you will need to create a post in order to add content to it. This can be done in two ways:

  1. From the blog page either:
    • Click the Create post button.
    • Click the title of the blog and then click the Create button and select Create post. 
  2. Complete the details (asterisks mark anything mandatory), adding your blog post content in the Post section. 
  3. Click Save post when you are finished. 

If you ticked the Draft box in the settings then the post will be saved but not published. To publish a post either:

  • Click the Publish button alongside that blog post to instantly publish it.
  • Click the cog icon and select Edit. Make any desired changed and then uncheck the Draft box before clicking the Save post button. 

If you wish to retract a post you can unpublish it:

  • Click the Unpublish button alongside that blog post to instantly publish it.
  • Click the cog icon and select Edit. Make any desired changed and then check the Draft box before clicking the Save post button. 


Files

If you want to view or manage all of your ideas then you will need to go to My content and then tick the box for Files in the side panel and click Apply (if you wish to filter out other content types). 

You can use the cog icon to Edit or Delete any ideas.


There is also a Quota block on the right-hand side which shows you how much storage space you have left in your file space. The limit is set by the Site administrator.

Upload a file

You can upload a wide variety of file types of Totara Social, including word documents, PDFs, spreadsheets, images, audio, and video. To upload a new file:

  1. Click the Create button, then from the downdown menu select Upload file. 
  2. Drag and drop the file into the drop zone, or click select files from your computer to browse your devices folders for the content.
  3. Once you have uploaded a file you will have the option to Share with. Start typing a name (user/group) or select from; All users, My connections, My groups.
  4. Click the Add more files button if you have other item to upload and repeat the process above or move to the next step. 
  5. After you have uploaded the file(s) you want click Upload to complete the process. 
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Still have questions? Why not post them in the forums of the Totara Community.

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