When using the feedback activity a template can be helpful to reduce the workload around commonly used questions by allowing you to reuse previously constructed and saved templates. Templates can either be course specific or site-wide (public). You can also export and import templates making them easy to share and reuse across courses and even sites.
To create a template you will first need to set-up a feedback activity then add questions to it. This can then be saved as a template for reuse in the future.
It is advisable to give the template a clear and distinct name as this will make it easier to locate and reuse in future, especially if it is shared across the site.
Site Administrators will have the additional option of making a template available across the site by ticking the Public box alongside the template name during creation.
Once a template has been created it cannot be edited. You would need to load the questions by selecting the template, make any edits you want and then save this edited template as a new template.
To use a template you will first need to ensure that a template has been created.
If you wish to use questions from multiple templates then you can do this using the Append new items option to keep all previously added questions.
Once you have added questions from a template you are still able to add your own new questions and edit existing or added questions.
Anyone with editing rights to a course can delete any of the course based templates, however only a Site Administrator can delete a site-wide (public) template.
This will automatically download all questions from the feedback activity as an XML file.