All production Totara sites need to enter a registration code. Registering a site makes a connection between the site registration data and a specific invoiced subscription. This allows us to reconcile site registrations against valid Totara subscriptions which has several benefits:
This helpful so we can focus our time on developing for versions that are being actively used and offer better help.
Any sites that are upgraded to the January 2018 release or any subsequent release will include a registration form and be redirected to register immediately following the upgrade.
Registering your software is not an End User Licensing Agreement. Registration establishes the subscriber's right to receive Totara’s software update service, technical support of your product and access to associated customer services such as access to the Totara Academy and Totara Community.
If you do not have your registration code or are experiencing problems, your Totara Partner will be able to help, or please contact [email protected].
Subscription registration codes are made available for a subscription as soon as the subscription is 'awaiting activation'. To obtain the registration code:
|Type of site|
The options are:
You will need to select Production as this indicates the site is live and currently being used by real users.
|The Production site type is the only one that needs a registration code.|
This is where you will need to paste the registration code obtained from your partner.
|This is entered only once.|
|Data last sent||This will display the date you last sent registration information, it will either be Never or the time of your last registration.||-|
|Registration information to be sent||This allows you to see a full list of data transmitted.||-|
Partners wishing to automate the registration process can register programmatically by specifying the following fields in the site's config.php file:
$CFG->sitetype = 'production'; // Options are 'production', 'qa', 'demo' or 'development'.
$CFG->registrationcode = 'xxxxxxxxxxxxxxxx'; // Unique 16 character long alphanumeric code.
Note the registration code must be provided for production sites and each site must have its own unique code.
We recommend developers working for partners include $CFG->sitetype = 'development'; in their default config.php file and any automated deployment code be updated to set the correct value for staging and test sites.
You can find more information, including FAQs in the Subscription portal documentation.